As with all businesses and services, we are hugely impacted by the ongoing pandemic.
This is a fluid situation, and we may need to rearrange appointments at short notice.
Where possible, we are carrying out parent work via telephone/online. Some face- to-face assessments with children are being carried out, if appropriate and safe (exclusions apply).
When in our centre, temperatures will be taken, along with contact tracing information. Adults are asked to where masks (if this is not possible, parent work must be carried out remotely). Hand sanitization will be requested at intervals during your time in the centre; and all seating, assessment materials and high-touch areas are disinfected before and after each visitor. Refusal or inability to comply with our COVID precautions will result in appointments being paused or cancelled.
Please have patience with our staff team, as we are all experiencing pressures related to the pandemic (such as home-schooling) and therefore our normal timescales may be exceeded in relation to reports and follow up phone calls and emails.